Legal Document

999dat Privacy Policy

Your personal information is completely safe with us. In this policy we explain in detail how your information is collected, used, protected, and managed.

Last Updated: January 2026

1. Introduction

999dat ("we", "our", or "platform") is a trusted online gaming and betting service in Bangladesh. We take very seriously the information you provide when using our website 999dat.cam. This privacy policy tells you how we collect your personal information, what purposes we use it for, how long we store it, and under what circumstances we may share it with third parties.

By using our service you are agreeing to the terms of this privacy policy. If you have any questions, you can contact our support team directly.

Your Privacy Is Our Priority

999dat uses SSL encryption and modern security measures to keep all your personal and financial information secure. We never sell your information or transfer it to third parties without authorization.

This policy may change over time. If it does, we will notify you appropriately and the date of the latest update will be noted at the end of the policy. We recommend reviewing this policy regularly to stay in line with the ongoing development of our services.

2. What Information We Collect

999dat collects the following types of information from you in various circumstances:

a) Registration and Account Information

Information you are required to provide when opening an account:

  • Full name (in Bengali or English)
  • Valid mobile number
  • Email address
  • Date of birth (for age verification)
  • Preferred payment method (bKash, Nagad, Rocket, or Upay account number)

b) Identity Verification Information (KYC)

To ensure security and prevent fraud, we may request the following information when needed:

  • National ID (NID) number
  • Passport or other government-issued ID
  • Proof of address

c) Transaction Information

  • Deposit and withdrawal amounts and dates
  • Payment method details
  • Bonus and promotion usage records

d) Technical and Usage Information

  • IP address and device type
  • Browser and operating system information
  • Site access time and session duration
  • Information collected through cookies and similar tracking technologies
  • Which games were played and betting history

3. Purpose of Using Information

We use the information we collect from you only for the following legitimate purposes:

  • Account Management: To create, verify, and manage your 999dat account.
  • Payment Processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
  • Age and Identity Verification: To confirm that the user is 21 years of age or older.
  • Customer Support: To provide fast and effective resolution of your questions and issues.
  • Fraud Prevention: To protect account security and financial transactions.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Service Improvement: To improve the quality and usability of the platform.
  • Responsible Gaming: To monitor your gaming patterns and provide assistance when needed.
  • Relevant Communications: To send important account notifications and promotional offers (based on your consent).

Protection Against Misuse of Information

We never sell your personal information to marketing agencies or third parties. Your information is not used for any purpose not directly related to providing the service.

5. Information Sharing and Disclosure

We believe your information is your asset. Therefore, we do not share your information with third parties except in the following limited and specific circumstances:

Service Provider Partners

To operate our services, we work with some trusted technology partners, such as payment processing, cloud hosting, and fraud prevention services. These partners receive only the information necessary to provide the specific service, and they are contractually bound to uphold our privacy standards.

Disclosure for Legal Reasons

If we are legally required to do so, such as under a court order, government authority directive, or applicable regulations, we may disclose your information. In such circumstances we will provide only the minimum information necessary.

Business Changes

In the event of a company restructuring, merger, or acquisition, your information may be transferred to the new operating entity. In such cases you will be given advance notice and the standards of this privacy policy will continue to apply.

We Never

Your personal information is never sold, rented, or commercially transferred to third parties. Your information is not used for any marketing or advertising purposes unrelated to our services.

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as we are legally required to retain it.

Retention Principles

  • Active Accounts: All information is retained for as long as the account remains active.
  • Transaction Records: Financial records are retained for the period required by legal obligations.
  • After Account Closure: Even after an account is closed, information necessary to meet legal obligations is kept for a specified period.
  • Inactive Accounts: Information from accounts that have not been used for a long time is reviewed in accordance with our data retention policy.

When information is no longer needed, we securely delete it or anonymise it so that you can no longer be identified from it.

7. Data Security Measures

To protect your information, 999dat employs industry-standard technical and organisational measures:

SSL Encryption

All data transfers are secured via HTTPS protocol and SSL/TLS encryption. Information exchanged between your browser and our servers cannot be read by any third party.

Encrypted Database

Sensitive information stored on our servers — passwords, payment details — is kept in encrypted and hashed form. No employee can view your password directly.

Access Control

Access to your information is restricted to only those employees who need it to do their job. Every access is logged and regularly audited.

Fraud Detection

Automated monitoring systems detect suspicious activity and keep accounts secure. When unusual transactions or login attempts are detected, the necessary steps are taken immediately.

Regular Security Testing

Our systems undergo regular security testing. Any vulnerabilities found are resolved without delay.

However, no method of data transmission or storage over the internet can be claimed to be 100% secure. Therefore, while we make every effort to protect your information, we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal information, which you may exercise at any time:

Right to Access

You may request to know what information we hold about you and to receive a copy of it.

Right to Correction

If your information is incorrect or incomplete, you may request that it be corrected.

Right to Deletion

In certain circumstances you may request that your information be deleted, although this may not be fully possible where legal obligations exist.

Right to Restrict Processing

In certain cases you may request that the processing of your information be limited.

Right to Object

You may object to marketing communications or other specific uses of your information.

Right to Data Portability

You have the right to receive your information in a structured, readable format and, where applicable, to transfer it elsewhere.

To exercise any of the rights listed above, please contact our support team via live chat or email. We typically respond to your request within 30 business days.

9. Third-Party Services

To operate our services, we work with game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others) and payment gateway services. These third-party services have their own privacy policies and manage information in accordance with their respective policies.

We provide these third parties with only the minimum information necessary to carry out the service. They may not use your information for their own benefit in any way — this is part of our agreement with them.

When using bKash, Nagad, Rocket, and Upay as payment methods, the information needed to complete a transaction is shared with the relevant payment provider. These providers follow their own security standards.

10. Protection of Minors

999dat is strictly not intended for anyone under the age of 21. We do not knowingly collect any information from minors. Age is verified at the time of registration and identity verification documents may be requested if needed.

If we become aware that someone under the age of 21 is using our services, that account will be closed immediately and the relevant information will be securely deleted.

If parents believe their child has registered by mistake, please contact us immediately.

11. Changes to the Policy

We may update this privacy policy from time to time. If changes are made:

  • The updated policy will be published on this page and the "Last Updated" date will be changed.
  • Registered users will be notified of significant changes.
  • If you continue to use the service after changes have been made, you will be considered to have agreed to the new policy.

We therefore recommend that you visit this page regularly and stay updated on the latest version.

12. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Live Chat Support

Our support team is available in Bengali via live chat 7 days a week, 24 hours a day.

Email Support

Email us for any privacy-related requests:
[email protected]

Your information, our responsibility

999dat always gives your privacy the highest priority.
Our support team is always ready for any questions.